Christmas gifts can be returned and exchanged until February 16, 2021

We wrap your Christmas gifts beautifully in the iconic Jane Kønig boxes.

You also get a beautiful to/from card with your order.

Return and exchange of Christmas presents from Jane Kønig

Christmas gifts bought after October 28th 2020 can be exchanged and returned in our stores in Copenhagen, Gothersgade 54 and Aarhus, Badstuegade 8 until February 16th 2021

Christmas gifts can also be returned to:

Jane Kønig A / S

Att: Customer service

Gothersgade 54

1123 København K

Denmark

Opening hours at Christmas

Customer service

E-mail service@janekoenig.dk Phone +45 33 15 86 87 (press 1)



1-21/12 2020: Monday to Friday 9:00 - 16:00 



5-20/12 2020 Saturday to Sunday 10:00 - 16:00

23/12 2020  9:00 - 14:00

24- 26/12 2020 and 1-4/1 2021: Closed

Deadlines for ordering Christmas gifts from Jane Kønig

Deadlines for Christmas presents delivered to Denmark:

To be sure that your order is delivered before Christmas Eve on December 24th, you must order no later than December 21st before 12 pm.

NOTE. Special made items such as certain Lovetag jewellery and 18-carat jewellery must be ordered no later than 16.12 before kl. 12.00

If you have any questions about the above, please call our customer service on tel. +45 33158687.

Deadlines for Christmas presents delivered to Sweden:

To be sure that your order is delivered before Christmas Eve on December 24th, you must order no later than December 18th before 12 pm.

NOTE. Special made items such as certain Lovetag jewellery and 18-carat jewellery must be ordered no later than 16.12 before kl. 12.00

If you have any questions about the above, please call our customer service on phone +45 33158687.

Deadlines for Christmas presents delivered to Norway:

To be sure that your order is delivered before Christmas Eve on December 24th, you must order no later than December 16th before 12pm.

NOTE. Special made items such as certain Lovetag jewellery and 18-carat jewellery must be ordered no later than 11.12 before kl. 12.00

If you have any questions about the above, please call our customer service on phone +45 33158687.

Deadlines for Christmas presents delivered to other countries:

When ordering international orders, please call our customer service on phone +45 33158687, to hear if your order can arrive, by the desired date.

If you order your jewellery after the above dates, we can unfortunately not guarantee that your package arrives on Christmas Eve.