About the jewelry
The gift card can be used on our webshop.
You will receive a physical gift card in the post within 1-5 business days.
If you purchase the gift card with a product, the gift card will be activated when you receive your invoice by email. If you’re purchasing multiple gift cards, please purchase one at a time.
The gift card is valid for 3 years from the date of purchase and expires thereafter without notice. Any unused balance will be lost. The card cannot be exchanged for cash.
Delivery time and return
We ship your order within 1-2 days after the order has been processed, then it takes 2-4 business days for delivery. This does not apply to customized goods (certain Lovetag letters, Lovetag bracelet, Lovetag ring, Lovetag pendant and 18 karat jewelry), which will be shipped within 1-5 business days.
You can exchange the jewellery within 30 days from the day you receive the goods, on presentation of a valid receipt. In the webshop, you can exchange the jewellery for a voucher or return the jewellery and get your money back.